{"name":"LIVE - General Intercept Pre","id":7359,"pages":[{"pageName":"Page 1","view":{"backgroundColor":"","backgroundRepeat":false,"customCssClass":""},"components":[{"id":153903,"unique_name":"Page 1 image 35366","type":"image","data":{"altLabel":"Blue Cross Blue Shield of Massachusetts","imageUrl":"https://resources.digital-cloud-west.medallia.com/wdcwest/69032/resource-library/image/1631653756838_bcbs_logo_edited_3.png","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"imageAlignment":"center"},"descriptiveErrorMessage":""},{"id":153904,"unique_name":"Digital Persona Selection","type":"select","data":{"label":"Which of the following best describes you? I am a:","placeHolder":"Please Select Option","alternatives":[{"id":"1","label":"Blue Cross Blue Shield of Massachusetts member, through an employer-offered plan"},{"id":"2","label":"Blue Cross Blue Shield of Massachusetts member, through a Medicare plan"},{"id":"3","label":"Member of another health plan, through an employer"},{"id":"4","label":"Member of another health plan, through a Medicare plan"},{"id":"5","label":"Other"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":true,"regex":"/.*/"},"view":{},"descriptiveErrorMessage":""},{"id":153905,"unique_name":"Digital LTR","type":"grading0to10","data":{"label":"Based on your most recent visit to our website, how likely are you to recommend Blue Cross Blue Shield of Massachusetts to a friend or colleague?","alternatives":[{"id":"0","label":"Extremely Unlikely"},{"id":"1","label":""},{"id":"2","label":""},{"id":"3","label":""},{"id":"4","label":""},{"id":"5","label":""},{"id":"6","label":""},{"id":"7","label":""},{"id":"8","label":""},{"id":"9","label":""},{"id":"10","label":"Extremely Likely"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":true,"regex":"/.*/"},"view":{"selectionStyle":"accumulate","showLabels":true,"format":"numbersSquare"},"descriptiveErrorMessage":""},{"id":153906,"unique_name":"Digital Reason for Score","type":"textArea","data":{"label":"Please tell us why you gave us this rating. (do not add personal information)","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"numberOfLines":2},"descriptiveErrorMessage":""},{"id":153907,"unique_name":"Digital Purpose for Visit","type":"select","data":{"label":"What best describes the reason why you visited the Blue Cross Blue Shield of Massachusetts website? (choose one) I visited to:","placeHolder":"Please Select Option","alternatives":[{"id":"2","label":"Get details on benefits/view explanation of benefits"},{"id":"1","label":"Check on or submit a claim"},{"id":"4","label":"Find a doctor or facility"},{"id":"7","label":"Manage my financials"},{"id":"3","label":"Request/download a document"},{"id":"6","label":"Research a treatment, condition, or medication"},{"id":"5","label":"Shop for a health plan"},{"id":"8","label":"Other"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{},"descriptiveErrorMessage":""},{"id":153908,"unique_name":"Other Purpose for Visit Text","type":"textArea","data":{"label":"Please tell us why you visited the website. (do not add personal information)","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"conditionalDisplay":{"type":"component","id":153907,"condition":"Equals","value":"8","componentType":"select"},"view":{"numberOfLines":2},"descriptiveErrorMessage":""},{"id":153909,"unique_name":"Digital Purpose Complete","type":"select","data":{"label":"Were you able to achieve the purpose for your visit?","placeHolder":"Please Select Option","alternatives":[{"id":"1","label":"Yes, and I'm satisfied with the outcome"},{"id":"2","label":"Yes, but I'm not satisfied with the outcome"},{"id":"3","label":"No, my inquiry was not resolved"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{},"descriptiveErrorMessage":""},{"id":153910,"unique_name":"Digital Suggestions","type":"textArea","data":{"label":"Please make any suggestions that would improve your website experience. (do not add personal information)","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"numberOfLines":2},"descriptiveErrorMessage":""}]}],"settings":{"formBasicSettings":{"widthPX":450,"heightPX":450,"nextButtonLabel":"Next","nextButtoncolor":"#5081ff","backButtonLabel":"Back","backButtoncolor":"#5081ff","closeButtonLabel":"Close","closeButtoncolor":"#9f9fa4","submitButtonLabel":"Submit","submitButtoncolor":"#2574bb","isFixedSize":false,"nextButtonTextColor":null,"backButtonTextColor":null,"closeButtonTextColor":"","submitButtonTextColor":"#ffffff","htmlLanguage":null,"isShowCloseButton":true,"isShowBackButton":false,"isFullWidthEmbedded":null,"navigationButtons":"Close + Submit","transitionType":null,"closeModalButton":"Close Survey","formAnnouncement":"Feedback Survey","titleElement":""},"formDesignSettingsContract":{"logoURL":null,"backgroundImgUrl":{"name":"","uuid":"","url":"","resourceId":null},"doReapet":false,"customCssFile":"","secondaryCustomCssFile":null,"customCssFileResource":null,"secondaryCustomCssFileResource":null,"theme":null,"backgroundColor":"","textColor":"#40404a","doCover":false},"formThankYouPageSettings":{"includeThankYouPage":true,"logoURL":{"name":"BCBSMA_Logo_2020_Slf_Srv_2C-RGB_LIC.jpg","uuid":"","url":"https://resources.digital-cloud-west.medallia.com/wdcwest/69032/resources/image/1636505245251_BCBSMA_Logo_2020_Slf_Srv_2C-RGB_LIC.jpg","resourceId":null},"headline":"&ltp style=\"text-align:center\"&gt&ltspan style=\"color:#000000\"&gtThank You For Your Valuable Feedback!&lt/span&gt&lt/p&gt\n","collectUserDetails":false,"ContactDetailsText":"","nameTitle":"","emailTitle":"","phoneTitle":"","backgroundColor":"","buttonColor":"#2574bb","textColor":"#ffffff","closeButtonLabel":"Close","isShowCloseButton":true,"closeModalButton":"Close Survey","logoLabel":"","thankYouPageAnnouncement":"Survey completion message","contactDetailsText":""},"formAdvanceSettings":{"requiredErrorMsg":"This Field is Required.","emailValidationErrorMsg":"A valid email address is required. For example: 'name@example.com'","htmlLanguage":"en","isCustomParamEnabled":false,"isRtl":false},"formScreenCaptureSettings":{"enabled":false,"screenCaptureAsComponentEnabled":false,"buttonImage":{"name":"","uuid":"","url":"","resourceId":null},"buttonTooltip":"Attach a Screen Capture to your feedback","submitScreenCaptureLabel":"Capture Image","submitScreenCaptureTooltip":"Take snapshot","cancelScreenCaptureLabel":"Cancel","titleInstructionsScreenCapture":"Screen Capture","bodyInstructionsScreenCapture":"Click \"Capture Image\" button or drag the cursor to highlight a specific area","cancelScreenCaptureTooltip":"Back to Feedback","instructionsScreenCapture":"&ltp style=\"text-align:center;&gt &ltspan style=\"font-size:16px; font-family: 'Open Sans';\"&gt &ltstrong&gtScreen Capture&lt/strong&gt &lt/span&gt &lt/p&gt &ltp style=\"text-align:center; font-size:12px; font-family: 'Open Sans';\"&gt Click Capture Image button or drag the cursor to highlight a specific area. &lt/p&gt","wcagDisabledScreenCaptureTooltip":"Feedback Screen Capture Button Disabled","wcagScreenCaptureTooltip":"Feedback Screen Capture Button"},"formLocalizationSettings":{"defaultLanguage":"en","useCustomParam":false,"customParam":null},"formMobileSettingsContract":{"title":"","formViewType":"full","titleTextColor":"","titleBackgroundColor":"","uiRevamp":null,"newAndroidButton":null,"wcagSupport":null,"showPoweredBy":null,"selectedFormHeaderTheme":null,"actualViewType":"full"},"screenReaderTextContract":{"mediaCapturePlay":"Play","mediaCapturePause":"Pause","mediaCaptureDeleteMedia":"Delete media","mediaCaptureStart":"Start","mediaCaptureStop":"Stop","poweredBy":"Powered by","poweredByNewTab":"(opens in a new tab)","requiredIndicator":"Required","charCounterUponTyping":"Characters out of","charCounterUponFocus1":"You can enter up to","charCounterUponFocus2":"characters"}},"propertyType":"website","surveyMessages":{"mediaCaptureVideoLimitMsg":"Max video length limit %d seconds","mediaCaptureOopsMsg":"Oops...\nWe can’t collect your feedback at the moment.\nRefresh and try again","mediaCaptureVideoTooLongMsg":"Oh no… Your video is too long. Please record again up to %d sec"}}